Privacy Policy

1. Information We Collect

We may collect several types of information from and about users of our Services.

Information You Provide
When you interact with our Services, you may provide information such as:

• Name
• Email address
• Phone number
• Account login information
• Delivery address
• Order history and product preferences
• Government-issued identification or age verification information (where required by law)
• Communications sent to our support team

Information Collected Automatically
When you visit our website or use our mobile application, we may automatically collect: 

• IP address
• Device type and operating system
• Browser type
• Pages visited and time spent on the site
• Mobile app usage data
• Approximate geographic location derived from IP address

Information from Third Parties
We may receive information from third-party service providers that help us operate our Services, including ecommerce platforms, payment processors, delivery platforms, analytics providers, and regulatory compliance systems.

2. How We Use Your Information

We may collect several types of information from and about users of our Services.

Information You Provide
We use the information we collect to:
 

• Process and fulfill orders
• Verify age and identity as required by law
• Provide customer support
• Send order confirmations and service notifications
• Improve our website, services, and mobile applications
• Prevent fraud and enhance security
• Comply with legal and regulatory requirements related to cannabis sales

3. How We Share Information

We may share information in the following situations:

Service Providers
We may share your information with trusted third-party vendors that help operate our services, including ecommerce platforms, payment processors, delivery management services, and analytics providers.

Legal Compliance
We may disclose information if required by law, regulation, subpoena, or government request, including compliance with state cannabis regulatory requirements.

Business Transfers
If HZY Goods is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic

You can control cookies through your browser settings, though some parts of the website may not function properly if cookies are disabled.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide our Services
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Certain records may be retained longer where required by cannabis regulatory compliance laws.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the ability to:

• Request access to personal data we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information

Requests can be submitted using the contact information below.

8. Children’s Privacy

Our Services are intended only for individuals 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21.

9. Cannabis Compliance Notice

Purchasing cannabis products requires age verification and compliance with applicable state and local laws. We may collect identification and related information to verify eligibility to purchase cannabis products.

10. Contact Information

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

HZY Goods
19 Prospect St
East Orange, NJ 07017

Email: info@hzygoods.com
Phone: 973-200-3030